Experience Required: Minimum of 3 years’ experience in Network integration with various technologies like 2G/3G/LTE. In addition to Nokia experience, knowledge (Netwrok integration or configuration) on other vendor equipment like Huwaei, Ericsson//, ZTE will be highly preferred.
Minimum 5 must have skills / questions
Well knowledge on 2G/3G/LTE BTS configuration/integration (2G/3G/LTE sites, Flexi/High Cap/McBSC, Calssic/McRNC)
Capability to handle trouble shooting during network integration or site creation
Must know about Nokia Tools ñ OSS/NetAct, NAdc,etc
Willingness to work continuous night shifts (15 to 20 Nigh shifts per month)
Good Communication skill to handle the customer in India and outside as well.
Flexibility on coming in shifts according to the various country’s time zones.
Flexibility on working for various customer rather working with same customer for long time(Pooled Team).
Knowledge on Multi vendor equipment configuration.
Fault Management Engineer plans and executes technical tasks according to given tasks, along with existing processes and instructions. Work with the responsibility of responding to customer problems directly or through internal customer interface. Solve technical problems.
Requirements:
Health checkup activity of BTS/BSC/RNC, analysis & actions.
Checking alarms and correcting them.
Real time alarm analysis and outage handling and providing end to end support for rectification.
Actions related to KPI deviations.
Troubleshooting of BTS/BSC/RNC faults on hardware, transmission and infra level.
Coordination with CARE & FOPS team during emergency handling.
Post check /verification after critical/ emergency planned activities carried out.
MSER preparation for Major outages.
Preventive actions to reduce the outages.
Detail knowledge of BTS/BSC/RNC units and their functioning.
Knowledge of critical logs reading for analysis.
BTS commissioning and troubleshooting.
Skills :
Having good technical knowledge of BTS/BSC/RNC structure.
Competent to handle 2G/3G faults and troubleshooting
Expertise in troubleshooting on multivendor (Ericsson & Huawei).
Good knowledge of MS Office.
Good analytical & Communication skills
Qualifications: Bachelor’s degree in Electronics and Communication. Years of Experience Required : 2 – 6 year Relevant experience in experience on field or OMCR.
Second Level Alarm analysis of all the VAS Nodes & correction
All Service Affecting alarms monitoring and escalation as per escalation matrix for service Outages, connectivity issues, signaling issues, Hardware failures , application, provisioning issues, etc..)
FM related Real time Clear codes & Monitoring utilization
Alarm correlation and remapping
Festival Season FM handling
Preventive maintenance and correction
All VAS nodes health checks and reports
Software backup for all VAS NEs
NE audit of VAS nodes ( O & M audit Daily,weekly,Monthly,Yearly)
Alarm analysis of all the Nodes.
Team player with strong focus to contribute to overall team success
Should be able to handle under work pressure and maintain composure.
Providing support to Audit, Security teams in providing necessary data
Guarantee the highest satisfaction level of the customer through the SLA (Service Level Agreement)
Has to follow escalation matrix and maintain SLA’S/KPI’S
Description: SDM (Subscriber Data Management) Case Handling support of One NDS Family SDM products i.e NT-HLR FE, One-NDS/C-NTDB, One-EIR, One–AAA, CMS-8200 HSS, CFX-5000 , and One BSF including following activities. Ready to work in NAM Business Hours ( 7 PM IST to 3 AM IST)
Fast learner, long term player, Positive attitude with 3-4 Year of relevant experience with Expected SPC of 35-40 Euro.
Expected during is for 3 month initially which may extend for next 3 month considering the Business volume.
HP/ATCA Hardware hands-on and troubleshooting / software Upgrade/Update with Testing of Software releases, change deliveries.
Network and Solution troubleshooting, excellent support in SDM Related Parameters, features and their impacts.
Network element upgrade and Method of Procedure (MOP) validation and test
Technical end to end support into customer networks.
Participate in 24/7 emergency on-call support;
Provide proactive maintenance service support and delivery;
Support change management service delivery;
Organize and participate in pilot and roll-out upgrades and patch installations,
Ensure quality & customer Service Level Agreements (SLA) are met;
Knowledge on Resolve tool/Advantage commander/Netact will be an added advantage.
Support required on customer specific time zones and maintenance hours.
Shell & pearl Script with Linux and Unix Certification.
Good in depth knowledge in the basic call flows
Good Communication and Presentation Skills to handle global customers.
Experience in HP Blade System c7000 enclosure and infrastructure configuration and management.
1) Hard disk replacement on HP BL460C gen9
2) System board replacement on HP BL460C gen9
3) DIMMs replaced on HP BL460C gen9
4) Matched the firmware version with Existing board and upgrade and degrading the firmware version
5) List of Mandatory Pre check and Post Checks which need to performs before and after the activity.
6) HP Blade system C7000 Installation
7) HP BL-C7000 Blade Chassis
8) Virtual Connect Configuration
9) HP blade BL460C gen9 firmware version upgrade/degradation
JOB ROLES AND KEY RESPONSIBILITIES:- Plans and executes technical tasks according to given tasks, along with existing processes and instructions. Work with the responsibility to customer problems directly or through internal customer interface. Solve technical problems.
Technical/Functional:-
Good experience on Ericsson OSS RC nodes- SDP, AIR, CCN, VS, IVR, EMM, EMA, MINSAT, ECMS, CRS, Storages.
Overall System Administration of Ericsson OSS-RC (Sun Solaris).
Hands-on Experience on EMS and NMS system and aware of Daily health checks of servers.
Integration of Radio & Core Network Nodes with OSS.
End to end troubleshooting for the issues related to OSS Platform, Fault Management, User Management, Software/Hardware Management, STS Management, and OSS applications i.e. C.N.A., OPS, CHA, ARNE, RNO, SMO, BSM, PDM,MIA, SMIA, PM JOB creation tool and Element Manager.
Integration of Radio & Core Network Nodes with OSS.
Perform release upgrades on live OSS Servers and roll-out.
Trouble Ticket /Change Request handling as per SLA/WLA.
Customer Service Requests (CSR) review (Analysis, Troubleshooting, and Corrective Maintenance) for the complex faults.
To handle emergencies and on-call support (24X7).
Knowledge in OS like Sun Solaris, Suse Linux and Data Base like Sybase, Ingres data base
Skills:-
Excellent written and verbal communication Skills
2. Strong interpersonal skills able to influence and motivate.
3. 24X7 availability for team and client & Flexibility to work in any time zone/shifts/nights.
Should be able to work during off hours as required
Flexible and responsive to changing work patterns and demands.
Automate routine tasks to achieve operations efficiency.
Qualifications : Bachelor’s degree in Electronics and Communication. Years of Experience Required: 3 to 7 years. Job Summary :
Configuration Management has end-to-end responsibility for managing network acceptance and changes to the network. Supports Fault management ,CM Reporting & Performance Management
Requirements:
New Site Creation 2G, 3G & LTE and Site Migration
To perform license activation & PR file activation
TRX addition/deletion and other configuration changes (BSIC, HSN, LAC, and MAIO Change), Neighbour addition/deletion at BSC end.
Plan preparation & execution in OSS for mass parameter changes in BSC/BTS
Supports Maintenance CM tools like CM operation manager, Editor, SW manager etc..
Hands on knowledge on BSC migration, PCU pooling, Software upgrades, BSC Rehoming, GB over IP, Packet abis implementation, NSN NetAct CM applications
More than 4 Years of experience in 3G/LTE optimisation
Familiar with latest SW release and associated features
KPI Optimisation
Should be able to interpret RAN KPI’s to check day-to-day performance.
Parameter Optimization, by setting up the 3G Network values to improve the KPIs according to the pre-defined thresholds;
Experience in 3G/LTE Radio networks (Optimization), Multivendor portfolio is added advantage;
Excellent knowledge on 3G/LTE KPIs and counters
Top Offender Analysis, evaluating the 3G/LTE RF Network, identifying the top offenders according to the pre-defined KPIs and propose changes in the network. (Logical and Physical).
Understanding and familiarity of RAN infrastructure, Software Releases
Planning
Should be able to do high-level and low level design for green field network and network expansion
Should be able to do nominal planning and coverage prediction for newly planned nodes
Should be able to provide Network dimensioning for new network and capacity forecast.
Drive Test Analysis
Drive-Test analysis for optimization purposes, checking the coverage and capacity status.
Cell dominant analysis and interference analysis by using drive test post processing tools
Tools
Excellent knowledge on vendor specific optimisation tools like NETACT, CM operation manager, CM Editor, NETNUMEN, RNO etc
Excellent knowledge on post processing tools like Nemo Analyzer, TEMS, Actix
Excellent knowledge on planning tools like Asset, RANDIM,
Engineering Graduate with 6 to 9 years relevant experience in network design and optimization.
Hands-on working experience in 2G/3G/LTE Optimization is must with NSN skill set.
Experience in L3 analyzing. Knowledge on post processing and analysis tool (TEMS, NEMO, Actix or equivalent).
Should be familiar with NSN OSS tools, reporting solution, counters & parameters and Feature implementation for 2G/3G/LTE networks.
Knowledge of radio network design, planning for UMTS including nominal Cell Plan, traffic simulations, Scrambling code planning, dimensioning, capacity planning and capacity expansion plan based on traffic forecast for short term and long term. Knowledge of RF design fundamentals, RF propagation behavior and Model Tuning.
Solid understanding of 2G/3G/LTE Network Optimization and Network Performance principles. Knowledge of 2G/3G/HSPA/LTE radio network optimization and audit process which includes configuration audits, parameters audit, radio capacity assessment and post processing of drive tests log files and Layer 3 analysis.
Knowledge in routine review of radio network Key Performance Indicators (KPI) such as CS/PS drop call, CE Utilization/Blocking, Code utilization, Handover, RAB setup success rate and call setup success rate, data throughput and QoS etc. Database parameter settings analysis and creatively apply engineering principles to make appropriate database parameter changes/tuning, and even new feature implementation to maximize the total network performance and quality in order to meet customer objectives and targets.
KPI definition, Multi layer tuning, traffic forecasting, Parameter tuning, Data optimization knowledge.
E2E approach on issue handling (Cross functional knowledge), Hands on experience on ICSU analyzing will be value added.
Knowledge on process definition, high level design and low level design doc preparation.
Test case preparation, FOA,POC, KNOW HOW on field trials knowledge will be value added.
Team competence development by delivering appropriate technical trainings to the team.
Good communication skills and attitude for knowledge sharing.
Able to work independently and as part of a group.
Reliable and efficient targeting for good quality. Analytical approach and problem solving and Presentation skills.